As the Vice President and Manager of Improvement Escrows, Mr. Shmit plays a crucial role in overseeing various departments, ensuring operational efficiency, and supporting strategic growth. His responsibilities include managing the Improvement Department to uphold high standards for company initiatives, supervising the Billing/Collections Department to maintain financial integrity and customer satisfaction, and overseeing the ACH (Post-Closing) Department for seamless post-closing operations. He also leads the Payoffs Department to guarantee accurate processing, the Verification of Mortgage (VOM) Department for precise mortgage verifications, and the Release Department to handle releases efficiently. His role extends to the Insurance Department, where he ensures comprehensive coverage and risk mitigation, and supervises loan system data audits for integrity and compliance. Additionally, he manages performance reporting on delinquency rates to senior management, oversees asset management for optimal portfolio performance, assists in IT support, and contributes to the development of new improvement and billing systems.