Manage Your Loan
At Merchants, we understand that effective loan servicing is critical to your success.
Our experienced staff is committed to providing comprehensive and reliable support, ensuring that your experience with us is as smooth and efficient as possible—from the moment your loan is funded through to its final payment. Whether a seasoned investor or new to hard money lending, we are here to assist you every step of the way.
For billing questions, please Contact Us.
Our Servicing Department is committed to providing comprehensive and reliable support, ensuring that your experience with us is as positive and hassle-free as possible.
Payment Processing
We manage the timely and accurate processing of your loan payments, ensuring that all transactions are handled securely and efficiently
Account Management
Our team is available to assist with any questions regarding your loan account, including payment schedules, balances, and loan details.
Customer Support
Whether you have inquiries about your loan terms, need assistance setting up automatic payments, or have questions about your account history, our customer support team is ready to help.
Loan Modifications and Payoffs
If you need to make changes to your loan terms or are ready to pay off your loan, our Servicing Department will guide you through the process.
Escrow and Insurance Management
We manage the disbursement of escrow funds for property taxes and insurance, ensuring these obligations are on time. We also assist with insurance requirements and claims.